Instances
An instance is a connection to a messaging channel — a WhatsApp number, a Discord bot, a Telegram bot, or a Slack workspace. Each instance has its own identity, session state, and message history.Supported Channels
Instance Lifecycle
Creating an Instance
Connecting (WhatsApp)
WhatsApp instances require pairing via QR code or pairing code:Managing Connections
Sync Operations
Sync imports contacts, groups, and message history from the channel:Instance Management
For advanced instance operations including profile, privacy, and group management, see the management CLI reference.WhatsApp-Specific Features
See also
Management CLI
Full
omni instances reference + WhatsApp pairing, sync, group management.AI agent integration
Bind agents to instances via providers and routes.
Routes
Filter which messages reach the agent on each instance.